Privacy Policy

Who we are

The Clever Clowns Group of day nurseries are a small unique group of nurseries providing care and education for children aged 0-5 years based in Newall Green (Manchester) and Gatley (Stockport).

Our website address is: https://www.cleverclownsdaynursery.com/

Scope

This Privacy Policy covers your interaction with and use of this website only; data stored within individual nurseries (for example children's records) are covered by separate policies and legislation. If you require further information about the collection and storage of data within individual nurseries please contact the nursery concerned.

What personal data we collect and why we collect it

Cookies

 

Our website will attempt to install small pieces of software called “Cookies” on your computer or device. This is to make the browsing experience more fluent – for instance, they do things like remember your login details, so that you do not have to log in every time you visit the site. You you will have been given the option to customise permission for cookies on your first visit to this site and you are able to revise this at any point or revoke it altogether (although you may find that parts of the website do not work very well if you do this). You can find more information in our Cookies Policy.

Embedded content from other websites

 

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We are not responsible for tracking or data collection from other websites.

Analytics

 

We may use analytics services such as Google to keep track of where our site traffic comes from and which parts of the website visitors interact with. This data allows us to see non-personal details such as where links have come from, which browser software our users are using and where users are based, but all this data is anonymised and we cannot identify you from it.

Who we share your data with

We do not share any data that can identify individual users (including but not limited to names and email addresses) outside our organisation except where legally required to do so – see Regulatory Disclosure Requirements below. We may share your personal data between different parts of the group in order to give a more accurate and/or relevant response to your enquiries.

How long we retain your data

In order to maintain a record trail of all conversations with parents/carers and/or prospective users of our services, contact form data may at our sole discretion be retained within the organisation indefinitely. 

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. We have the right to make a small charge (normally no more than £10) to cover the administrative cost of doing this).

Additional information

How we protect your data

Your data is held on a secure website. Only website administrators have access to the website dashboard, and administrator access is protected by high-strength passwords. The data itself is stored in a secure datacentre within the EU, and can only be accessed by our hosting provider for maintenance and diagnostic purposes.

What data breach procedures we have in place

If we identify a data breach has taken place, we will use our best endeavours to inform all users affected within three working days. The hosting provider will be required to reset all passwords.

Regulatory disclosure requirements

If we are required by law to disclose user information to regulatory authorities (which would normally only happen during the course of a criminal investigation) we will do so. In the event of such a disclosure we may be prevented by law from revealing the disclosure to the party or parties whose data has been disclosed.

Contact

If you wish to make a data protection enquiry please email cleverclownsdaynursery@yahoo.com. We will use our best endeavours to answer any such enquiries within three working days. Please note that requests made via our social media accounts cannot be answered.

NOTE: This policy applies ONLY to data supplied to or collected by this website. For privacy and data collection policies for each individual nursery and details of how we keep children’s details secure, please contact your individual nursery.